Incidents & Investigations

Capture everything, immediately

Six incident types, each with the detail that matters captured at the start — and corrective action raised automatically, not remembered later.

Six types

The full spectrum

Near miss, injury, dangerous occurrence, occupational disease, property damage and environmental — each captured with its own required detail.

Six incident types covered

Injury detail captured in full

Location, project and witnesses recorded

Immediate response

Corrective action, triggered

Incidents raise corrective actions automatically — owned, dated and tracked to closure with overdue escalation.

Auto-raised corrective actions

Owners and deadlines assigned

Escalation when overdue

The statutory clocks

The law starts counting the moment it happens. SiteActive tracks the Department of Labour’s reporting window and the COIDA submission path explicitly — flagged, dated and referenced.

DoL window

Seven days, counted down

Reportable incidents are flagged with the OHS Act notification window counted down — the report date and reference captured when it’s made.

Reportable flag with countdown

Report date and reference recorded

Nothing slips past the deadline quietly

Dual path

DoL and the Commissioner

Government reporting is tracked to both the Department of Labour and the Compensation Commissioner — each leg confirmed on the record.

Both reporting legs tracked

Submission confirmed per leg

References held with the incident

A guided investigation, not a status field

From emergency response through root cause to corrective action — a structured three-phase workflow that documents the investigation as it runs, with witness records and findings held against the incident.

Three phases

Emergency to closure

The workflow carries the investigation from immediate response through structured investigation to outcomes — each phase documented as it happens.

Structured three-phase process

Witness records documented

Findings held against the incident

Root cause

Past the easy answer

Immediate cause and root cause captured separately, with preventive measures recorded — the investigation ends in change, not blame.

Immediate and root cause separated

Preventive measures recorded

Status tracked to closure

Assisted

Grounded assistance

AI-guided investigation assistance, grounded in the platform’s legislative database — a support to the investigator, never the decision-maker.

Guidance grounded in legislation

Investigator stays in control

Every output reviewable

The W.CL.2, ready for submission

The employer’s statutory report is compiled from what the system already knows — the injured person’s details, the treatment, the circumstances — with the prescribed form ready for submission.

Compiled

The system fills the form

The W.CL.2 detail — person, identity number, injury, treatment, days lost — is compiled from the incident record itself.

Compiled from the incident record

Prescribed form ready for submission

Annexure documentation generated

Signed properly

Executed under the ECT Act

Sign-off runs through identity-verified electronic signatures with full audit detail — aligned to the ECT Act 25 of 2002.

Identity-verified signatures

Signing detail captured in full

Aligned to the ECT Act 25 of 2002

The evidence pack at the end

When the claim, the inspection or the dispute comes, the whole incident — capture, investigation, reporting, signatures — exports as structured evidence. Your safety officer’s attention stayed with the injured person; the record kept itself.

Complete

The whole story, structured

Everything the incident generated exports as one structured record — ordered for the reader who will judge it.

Full incident history exported

Investigation and reporting included

Ordered for legal reading

Defensible

Aligned to the ECT Act

The export carries the same evidence architecture as the rest of the platform — tamper-evident records, aligned to the ECT Act 25 of 2002.

Tamper-evident records

ECT Act 25 of 2002 alignment

Eliminates a portion of the claims process

Be ready before it happens

Software-only deployment takes up to 72 hours — no hardware, no rip-and-replace.

Applications close 31 July 2026Programme commences 4 August 2026Seats strictly limited

Apply for the pilot →

When it goes wrong, the system holds.