Legal & Compliance

SiteActive’s policies, in the open.

The documents that govern the SiteActive website and platform, published in full. They are read together; where they conflict, a signed agreement prevails, then the Terms, then the Privacy Notice, then the Legal Notice.

Legal Notice

Who SiteActive is, the nature of the service, electronic transactions, intellectual property, hosting and governing law — published under the ECT Act.

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Terms & Conditions

The terms governing access to and use of the SiteActive platform — plans, fees, data, acceptable use, warranties and liability.

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Privacy Notice (POPIA)

How SiteActive collects, uses, shares and protects personal information, the capacities in which it acts, cross-border processing, and your rights under POPIA.

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PAIA Manual

The SiteActive manual under the Promotion of Access to Information Act — records held, how to request access, fees and remedies.

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Legal Notice — Pilot Programme

The pilot-specific disclosure — who is offering the 2026 pilot intake, key dates, pricing disclosure, pre-release status, data ownership and exit.

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Pilot Programme Terms & Conditions

The binding terms of the SiteActive Pilot Programme — eligibility, fees, obligations, confidentiality, liability and termination.

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Pilot Performance Guarantee

SiteActive’s refund commitments to pilot participants — provisioning, data preservation and core function, with plain claim mechanics.

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Programme Overview

How the pilot works — what it is, key dates, commercial structure, what participants receive, and the document suite that governs it.

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Evaluation Framework

The reported-outcomes framework for the pilot — the day-0 baseline and the measures SiteActive reports itself against.

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Information Officer & Regulator

Information OfficerCaleb Kilion Reddy — registered with the Information Regulator (registration 2026-024071)
Requests & enquiriesinfo@siteactive.co.za · 081 303 8936
OfficesRemote-first across South Africa; physical addresses are not publicly listed for security. Requests are handled via the Information Officer.
Information RegulatorJD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 · inforegulator.org.za

The pilot-programme documents above are accepted electronically on each applicant’s status page during onboarding; the signed engagement agreement, where used, is exchanged directly.